Do you have any questions?
Dialed Archery® prides itself in providing exemplary customer service. Complete customer satisfaction is our foremost goal. If you have any questions or concerns, please do not hesitate to let us know. You can send us an email in the contact form below.
We typically respond within 24 hours. If you have not received a response, please check your spam folder.
Business Hours: Monday - Friday 8 AM - 4 PM CST
We may have already answered your question in the Frequently Asked Questions.
RETURNS AND EXCHANGES
How long do I have to return a product?
You have up to 30 days to return a product for a full refund. If the product is damaged/broken on arrival, we will replace it ASAP.
What if my product is damaged or broken?
If the product is damaged/broken on arrival, we will replace it ASAP.
How can I start the return process?
Fill out the form here.
LIFETIME WARRANTY
We will repair or replace your Dialed Archery® product in the event it becomes damaged or defective—at no charge to you. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition.
Do I need to register my product?
Nope! We strive to make our lifetime warranty easier to use so the customer doesn't have to jump through hoops to get a replacement.
Do I need a receipt or proof of purchase to reap the benefits of the warranty?
Absolutely not, we will replace products that are defective or simply break during normal use.
What is not covered by our Lifetime Warranty?
The Lifetime Warranty does not cover loss, theft, deliberate damage or cosmetic damage that does not hinder the performance of the product.
Is the lifetime warranty transferrable?
Yes, our lifetime warranty is fully transferrable.
What products does our Lifetime Warranty cover?
Our Lifetime Warranty covers all of our sights and sight accessories. It does not cover our lifestyle products (shirts, headwear, stickers, and drinkware).
How do I file a warranty claim?
Click here to submit a warranty claim.
SHIPPING POLICY
Where do you ship to?
We can ship domestic and international.
How long will my order take?
We work our asses off to assemble and ship orders out within 3-5 days after purchase. All sights are built to order.
If you are considering a sight from the Small Batch Series, refer to the product page. Typically there is a slight lead time to these builds as they are all limited batches.
SHOOT NOW, PAY LATER
Step by Step - How to use sezzle financing for your purchase.
Shoot Now, Pay Later with interest-free payments using Sezzle Financing.
When you choose Buy Now, Pay Later with Sezzle at checkout, you can now split purchases of into 4 equal, 0% interest installment payments—with no hidden fees.* Dialed Archery® covers the interest for you.
How it works:
1. Add items to your cart.
2. Check out with Sezzle.
3. Create an account with Sezzle.
What is the option to pay in installments on Sezzle?
When checking out with Sezzle, you now have the option to pay now or later. Paying in installments on Sezzle allows you to split your purchase amount into 4 equal installment payments—with 0% interest, no hidden fees, and no impact on your credit score.*
Which payment methods are accepted if I use the option to pay in installments on Sezzle?
The installments option with Sezzle is available on debit and credit cards.
Are there late fees?
Yes, late fees will be shown in your account.
What if I make a return on a purchase made through installments with Sezzle?
If we process a refund, the refunded amount will be returned to your original payment method within 3-10 business days, and your balance will be updated.
If your refund is less than your total purchase balance, it might not lower your next payment. Instead, you can expect fewer payments, a smaller final payment, or both.
DIALED COLORS
What color does Dialed Scree closely resemble?
Dialed Scree is a unique Cerakote® blend that matches Mathews® Shale.
What color does Dialed Clay closely resemble?
Dialed Clay is a unique Cerakote® blend that matches Mathews® Earth.
What color does Dialed Sage closely resemble?
Dialed Sage is a unique Cerakote® blend that matches Mathews® Green Ambush.
What color does Dialed Smoke closely resemble?
Dialed Smoke is a unique Cerakote® blend that matches Mathews® Granite.
What color does Dialed Earth closely resemble?
Dialed Earth is a unique Cerakote® blend that matches Hoyt® Buckskin.
What color does Dialed Dusk closely resemble?
Dialed Dusk is a unique Cerakote® blend that matches Hoyt® Tombstone.
What color does Dialed Whiskey closely resemble?
Dialed Whiskey is a unique Cerakote® blend that matches Hoyt® Bourbon.
